Bowling, Daniel & Hoffman, David (2003) Bringing Peace into the Room: How the Personal Qualities of the Mediator Impact the Process of Conflict Resolution, John Wiley and Sons.

New York State Bar Association (2011) Definitive Creative Impasse Breaking Techniques in Mediation: (a compilation of 19 articles from different authors).

Golann, Dwight (2009) Mediating Legal Disputes: Effective Strategies for Neutrals and Advocates, Amercian Bar Association.

Eddy, B (2006) High Conflict People in Legal Disputes: Janis Publications.